Privacy Policy

Last updated: 30 January 2025

In the Privacy Policy, we explain how we collect, use, and protect your personal information when you use our app. We respect your privacy and are committed to protecting your data.

1. Information We Collect

We collect information to provide a better experience for all our users. The types of information we collect include:

1.1 Information You Provide to Us

• Account Information: When you create an account, we collect your name, phone number, username, profile picture, and other optional details you choose to provide.
• Profile and Activity: This includes posts, likes, comments, media files (such as images and videos) and other interactions within the app.
• Contacts and Followers: When you follow other users or are followed, we collect this information to allow social interactions on the app.

1.2 Information We Collect Automatically

• Device Information: We collect information about the device you use to access the app, including your device model, operating system, IP address, and unique device identifiers.
• Usage Data: We collect data on how you use the app, such as the features you access, time spent on the app, and interactions with other users.
• Cookies and Tracking Technologies: We may use cookies to collect information about how you navigate through the app and enhance your experience.

2. How We Use Your Information

We use your information to:

• Provide and improve the app's functionality, including allowing you to post, like and comment.
• Personalize your experience by showing relevant content and recommendations (e.g., suggested users to follow).
• Send you notifications, including when you receive new messages, likes, comments, or follows.
• Ensure the safety and security of the app, monitor for abuse, and enforce our terms of service.
• Provide customer support and respond to your inquiries.
• Comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• With Other Users: Your profile information (e.g., username, profile picture, and public activity) is visible to other users of the app.
• Service Providers: We may share your information with third-party service providers who help us operate and maintain the app (e.g., cloud storage, messaging services, notification services).
• Legal Obligations: We may disclose your information if required by law or to protect the rights, safety, and security of the app and its users.

Child Safety and Legal Compliance: In cases where we identify content that may involve child exploitation or endangerment, we will take appropriate steps, including notifying law enforcement and/or the National Center for Missing and Exploited Children (NCMEC) or other relevant regional authorities as required by law. We are committed to complying with applicable child safety regulations.

4. Data Security

We implement reasonable security measures to protect your data from unauthorized access, loss, or misuse. However, please be aware that no method of data transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.

5. Your Choices

You have the right to control your personal information. You can:

• Update or correct your account information at any time in your profile settings.
• Request deletion of your account or specific information by contacting our support team or by using this link
• Account Delete Request.

6. Children's Privacy

Our Services are not intended for children under 13 years of age (or the minimum age required by local laws). We do not knowingly collect personal information from children. If we learn that a child has provided us with personal data, we will delete it immediately. Furthermore, we monitor for any content that may pose risks to children and are committed to complying with child safety laws, including reporting any instances of child exploitation or abuse as required.

7. Reporting Safety Concerns

Users can report any content or behavior they believe may endanger children or exploit vulnerable individuals by contacting us through our in-app reporting feature or at : reeltube.help@gmail.com. We take such reports seriously and will promptly investigate and take appropriate action.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for any updates. The date of the last update will be indicated at the top of this policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: reeltube.help@gmail.com